Quality policy

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Decode is a technology and digital consulting company, focused on the relationship with the client and on the constant development of its processes in order to be a reference in the world of digital consulting. Recognizing Quality as a key factor for the strategic and sustained development of the company, Decode is committed to develop, maintain and improve its Quality Management System in order to:

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• Promote the continuous improvement of the organization and the effectiveness of the QMS, through the efficient management of its processes regardless of the size of its structure and organizational complexity;
• Identify and meet the needs of customers by providing an excellent service, promoting the creation of value with its customers and other stakeholders;
• Provide a good working environment for employees and, at the same time, encourage them;
• Provide technical and human resources necessary for the proper performance of the tasks inherent to each of the functions performed;
• Comply with the requirements of the ISO 9001 standard, legislation, regulations, and contractual requirements.
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Aware that we find ourselves in an increasingly global, competitive, and aggressive market, we work daily to reach higher and that is what makes us stronger.

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Thus, the implementation and maintenance of a quality management system is a tool for the evolution of the company's activity, in order to achieve the objectives and goals defined annually.